Return policy

If your product is damaged or defective, please contact us and we will send a replacement immediately.

Refunds

We stand as far as possible behind our sales that we offer a 30 day 100% problem-free reimbursement policy. If you are not satisfied with your purchase, please return the product and we will return the money immediately.

Shipping costs

 You are responsible for paying your own shipping costs for the return. Shipping costs are not refunded. If you send an item of more than S 50, you may consider buying a shipping insurance and using a shipping service that is traceable.

Upon your return, we ALWAYS need the following information:

1) Ordernumber
2) Full name
3) Your address
4) Your email address
5) Your bank account number

Without this information we can not process your return.

For questions please contact our Customer Service at info@iamcigar.com